Amazing customer service! Doboks, screening, equipment and targets have been excellent quality! Would highly recommend. The Akross Team goes above and beyond!
My experience with the AKROSS, specifically Emin, has been nothing short of fantastic. Whenever I contact AKROSS I can be assured that my needs will be addressed promptly and with the utmost professionalism. Without reservation, I recommend AKROSS as a reliable, friendly, and professional supplier of quality martial arts equipment.
SO thrilled with our custom black belts and black belt holder! Customer service was amazing with excellent communication and we received or orders super fast!
I first placed an order with Akross Canada for some sparring pads for my husband. The glove and foot pad combo is a phenomenal deal! Unfortunately the foot pads didn't fit. Being a combo, the foot pads couldn't be exchanged. Akross went above and beyond with their service, helping me find a better fit. When the website was giving me issues, I was conversing via email, over the weekend with Akross and they did everything they absolutely could to ensure that I was able to place an order and be satisfied with that order process.
Thank you Akross Canada, things were a little frustrating, but you fixed it in no time at all! I will be returning to shop!
Thank you!
Love your products, you keep giving us excellent service!! Looking forward to ordering more items in the new year! Happy holidays for you and the whole team!
Best regards, Nic and the VSLL team
Thank you for everything. I have ordered several times now and your service is always wonderful and fast . Helps me waste less time on administration and gives me more time to teach and take care of my students and clients. Thank you!
Thank you! I’m excited when it gets to shop and order my gear with AKROSS. The quality always exceeds my expectations and the process is hassle free. Top-notch customer service and a great convenient website!
I have purchased from AKROSS. Great merchandise and exceptional service. I find the website with school owners login extremely convenient. Really simplifies the process with no hassle and no mistakes in orders. 2 Thumbs way up!!!
I was looking for summer T-shirts and found that AKROSS provided not only the best pricing, but the quality and service that all business owners look for. They stand firmly behind their promise to deliver on time. We found that they are very knowledgeable about the products and take time to explain everything if you are unsure of anything i.e. screen vs. thermal print and the pro's & cons of each etc. The finished product was amazing - so clean, so crisp and the students loved them. So much so that now parents are asking to purchase these for themselves. Will have to look no further when I have to re order anything.
Started ordering from AKROSS in the new year. After receiving my first shipments of equipment and uniforms, I was thoroughly impressed. My students are happy and well protected. Thanks for the great gear, and wonderful service.
NIK
Received all my orders before Christmas and it’s all great products. Loving my poomsae dobok from JCalicu, my embroidered blackbelt, and my chest protector. Thank you so much Akross Canada for fast shipping, great products and lots of sale products as well. Will orders some more stuff soon
After leaving the Taekwondo scene for almost 10 years, I needed some new gear to get back into the swing of things. Being able to buy WTF approved equipment in a nice little bundle made my life SO much easier! Great prices, and everything came right to my door in no time at all. I couldn't have asked for better service. I would highly recommend!
We are extremely pleased with the amazing quality of products, phenomenal customer service and speedy shipping!
Thank you for being such an awesome company that surpasses all our expectations! We look forward to continue working with AKROSS for a long way to come ahead!
Received my JCalicu Dobok today it was awesome. Tried it on in my training earlier it was so comfortable and works well during sparring. Thank you so much Akross Canada. Looking forward to my next order...
Just got jackets from AKROSS. This was a new venture for both of us. We found the item we wanted and AKROSS went out and got it for us at a great price. The final product looks great!
Very much like being able to order belts and equipment online ... and love that what I want is always in stock!
Outstanding quality, awesome customer service, fast and reasonably priced shipping. Can't ask for more!
Happy to recommend AKROSS to everyone!
Outstanding and Unparalleled Customer Service!
Dan testing is Sunday. Purolator skipped the belt delivery on Thursday and could not guarantee for Friday. Even though Emin had a social engagement Saturday night that promised to run into the wee hours of the morning, he was prepared to drive to Kingston Sunday morning to make sure we had belts for our promotion test. (Thankfully, Purolator finally delivered and the Sunday morning run was not required ... but that Emin had planned to do it was unexpected and very much appreciated.)
You just don't find this level of service and commitment to clients anywhere ... except at AKROSS. Thanks Emin!
AKROSS is efficient and thorough, with no frills - you get exactly what you need in good, consistent quality goods. The client service here is second to none, while the pricing along with free shipping on volume allows me to stay competitive. Highly recommended!
Thank you AKROSS Canada for the service of embroidery for the Gan Soo Do belts of our students. The design and workmanship is phenomenal.. exceeded my expectations.
Nous avons commandés des Dobuks imprimés, Plastrons Imprimés, Cibles Imprimés, et je suis entièrement satisfait de ceux-ci et de l qualité. Excellent service, très bonne écoute des besoins du client, livraison rapide, des prix très compétitifs, le processus de commande en ligne est efficace. Nous sommes très heureux de les avoir comme fournisseurs ! :)
AKRoss has phenomenal customer service. They are quick and timely in providing quality Taekwondo products to our athletes. When an error is made, they ensure that it is resolved efficiently and compensated for any difficulties. I have ordered from AKRoss many times and I am 100% satisfied with the service. Thank you everyone at AKRoss for supporting our athletes!
Akross Canada has good quality products and great service. When I had a problem with one of my orders they made sure I was refunded. Although their selection is small, the quality of their products is great. I highly recommend their paddles.
Running a Taekwondo school in Northern Ontario has many challenges. There is not one martial arts supply store in the Sudbury area but Akross easily bridged that gap by providing excellent customer service and timely delivery. Thanks to Akross!
Emin and Sam set a new standard for Customer Service. The quality of care and products we receive from AKROSS make it a pleasure to recommend this company to everyone in the industry. We look forward to working with AKROSS for many many years.
Great products from Akross Canada, not to mention fantastic customer service and very fast delivery. Always satisfied with our purchases from you guys! Thank you!
Excellent customer service and attention to detail. Very helpful staff and always wanting to do more for you. I am very impressed with this company and look forward to do more business with you in the future.
AKROSS sets the bar for customer service. They work diligently to get your order to you as quick as possible. If there are issues, they will work hard to help come up with solutions for your order. Excellent company to work with.